These Terms and Conditions govern your use of Crown Jewelz, operated by Excite Ultra Media Ltd. By registering an account and using our services, you confirm that you have read, understood, and agreed to these terms in full. If you do not agree, you must not use our site.

Eligibility and Account Responsibilities

Crown Jewelz is open to adult residents of the United Kingdom who are aged 18 or over. By creating an account, you confirm that you meet this age requirement and that it is lawful for you to participate in online casino gaming within your jurisdiction. We reserve the right to request proof of age and identity at any point, and to suspend or close accounts where eligibility cannot be verified.

You are permitted to hold only one account with us. Operating more than one account — whether in your own name or through another person — is strictly prohibited. If we identify duplicate accounts, we reserve the right to close them and void any associated balances or bonuses without prior notice.

You are responsible for providing accurate and complete information when registering and for keeping those details up to date. You must also keep your login credentials confidential. We accept no responsibility for losses arising from unauthorised access to your account where you have failed to maintain appropriate security over your details. If you suspect that your account has been accessed without your authorisation, you must notify us through our support channels immediately.

Deposits, Bonuses, and Withdrawals

A minimum deposit of £20 is required to activate a bonus offer. Bonus funds are subject to a 35x wagering requirement applied to the bonus amount before any withdrawal can be processed. Slots contribute 100% towards meeting the rollover requirement; other game types may contribute at a reduced rate or not at all. You should review the specific conditions attached to any bonus before accepting it, as terms may vary by promotion.

The minimum withdrawal amount is £20. Withdrawals are processed within 0 to 48 hours, subject to completed identity verification. We may request supporting documentation before releasing funds, including where regulatory obligations require us to do so. Withdrawals are available via Bank Transfer, Bitcoin, Tether, and Revolut.

The following activities are strictly prohibited and may result in immediate account suspension, forfeiture of funds, and referral to relevant authorities: use of automated software or bots to interact with our platform; collusion with other players; fraudulent chargebacks; and any attempt to manipulate game outcomes or exploit technical errors. We monitor activity continuously and take a zero-tolerance approach to any conduct that undermines the integrity of our services.

Changes to These Terms and Disputes

We may update these Terms and Conditions from time to time. Where changes are material, we will notify you by reasonable means before they take effect. Continued use of Crown Jewelz following notification constitutes your acceptance of the revised terms. If you do not accept an update, you should cease using the site and close your account.

If you have a complaint or dispute, we ask that you contact our support team in the first instance so that we may attempt to resolve the matter directly. Crown Jewelz is licensed by the Anjouan Gaming Authority under licence number ALSI-202509029-FI1. Our liability is limited to the extent permitted under the applicable regulatory framework. We are not responsible for losses arising from temporary technical interruptions, scheduled maintenance, or connectivity issues beyond our reasonable control.